Privacy policy

Effective Date: December 22, 2024

1. Introduction

Welcome to Collective Souk ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website collectivesouk.com or engage with our services.

2. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, shipping address, and payment information.

  • Non-Personal Information: We gather non-identifiable information, including browser type, device information, and browsing patterns, to enhance user experience.

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchases or inquiries.

  • Improve our website, products, and services.

  • Send promotional materials, if you have opted in to receive them.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you, so long as they agree to keep this information confidential.

  • Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any inaccurate information.

  • Request deletion of your personal data.

  • Opt out of marketing communications.

To exercise these rights, please contact us at support@collectivesouk.com.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our website and services, you consent to the terms outlined in this Privacy Policy.