Terms of service

Effective Date: December 22, 2024

1. Acceptance of Terms

By accessing or using the website collectivesouk.com ("Site") and purchasing products from Collective Souk ("we," "our," "us"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

2. Use of the Site

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this Site.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products and Orders

  • Product Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that descriptions are complete or error-free.

  • Pricing: All prices are listed in U.S. dollars and are subject to change without notice.

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our fraud detection system.

4. Payment and Billing

  • Payment Methods: We accept various payment methods as indicated on our Site.

  • Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Shipping and Delivery

  • Shipping Policy: Shipping times and costs are provided at checkout. Delivery times are estimates and not guaranteed.

  • International Shipping: For orders outside the U.S., you are responsible for any customs duties or taxes.

6. Returns and Exchanges

  • Return Policy: Please refer to our Return Policy for information on returns and exchanges.

7. Intellectual Property

  • Ownership: All content on this Site, including text, graphics, logos, and images, is the property of Collective Souk or its content suppliers and is protected by intellectual property laws.

  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes.

8. User Conduct

You agree not to use the Site for any unlawful purpose or in a way that could harm others or interfere with the Site's operation.

9. Limitation of Liability

To the fullest extent permitted by law, Collective Souk shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products.

10. Indemnification

You agree to indemnify and hold harmless Collective Souk and its affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Washington, D.C, without regard to its conflict of law principles.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Information

For any questions about these Terms, please contact us at:

By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.